FAQ Center
FAQ Center
Here are 12 most‑frequently asked questions before cooperation. Click to expand for details. Cannot find your answer? Feel free to contact us directly.
We can handle logistics on your behalf or work with a freight forwarder designated by you. Guangzhou offers a clear location advantage, close to Baiyun Airport and Nansha Port, making both domestic and international shipping convenient and efficient.
Yes, we support export. We can provide MSDS, COA, Certificate of Free Sale, health certificate, Certificate of Origin (CO / FORM E) and the full set of documents required for customs clearance.
Incoming raw material inspection, in-process inspection, semi-finished product inspection, full finished product testing, and retained sample observation. A COA is issued for every batch and the whole process is fully traceable.
Typically a 30%-50% deposit upon contract signing, with the balance paid before shipment. Long-term partners can apply for credit terms.
Strictly confidential. We can sign a non-disclosure agreement (NDA). Ownership of original formulas provided by the customer belongs to the customer, and the factory will not use or resell them externally.
We are a source manufacturer. Our factory is located in Huadu District, Guangzhou, Guangdong Province, with a 20,000 square meter fully transparent visualized digital factory. You are welcome to schedule a factory visit anytime.
Yes. We usually first provide similar samples made previously (the customer bears the shipping cost), with a sampling cycle of about 4-6 working days.
Yes. We provide OEM and ODM services. Formula, ingredients, dosage form, flavor and packaging can all be customized and developed according to your requirements.
Yes. We offer free design services with 3 creative design directors at your service, free packaging design with one-pass approval, plus free brand story planning.
Depending on order quantity and production schedule, approximately 15 to 18 working days. Custom packaging materials and first-time sampling are calculated separately.
Usually 50,000 pieces. The exact MOQ can be negotiated based on formula complexity, packaging type and product specifications. We also support small-batch trial production for a new brand's first order.
Yes. We are certified under GMP, ISO and HACCP systems, and can provide MSDS, COA, FSC and HALAL documents to meet the requirements of different sales channels and export markets.
